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Frequently Asked Questions

We are building this page over the next few days, so you can see our most frequently asked questions here, but if you still need help, please contact us at help@petalgarden.com

Freeze Dried Rose Petals

Ordering in advance is highly recommended. It's best to order at least 3 months in advance so we can be sure to have the color and quantity you need, and we will ship at the appropriate time. You simply select the "Standard based on Event Date" shipping option and we'll handle the rest. We've been doing this for over 20 years, so we know how to provide the absolute best quality with the least amount of stress on your end. If you have any special requirements, such as leaving early for a destination wedding, just include that in the comments on checkout and we will factor it in when scheduling shipping.

Can you still order petals mere days before your wedding? Sure, but why pay extra just for shipping when our petals are designed to last for months, plus have the stress of worrying about a delay in shipping. Every week, however, we come through for last minute customers because we also know how to get an order to you quickly. In fact, we are intentionally located just a minute down the road from our local FedEx Express station.

No, that's the best part! They are best stored at room temperature in a dark, dry location.

Yes, you can create your own custom blend! Every order of freeze dried rose petals is custom packaged just prior to shipping, so you are free to select the colors you want for the perfect blend that's all your own.

To make your choice from our entire selection of colors, including dyed colors, you can order from our Specialty Blends.  

Shipping

We ship orders Monday through Friday (and sometimes on Saturday, too), so it all depends on when you need your order and what shipping method you choose. Simply add the items to the cart and you will see your shipping cost along with delivery estimates. Urgent orders can be shipped out the same day if placed by 4:45pm Eastern time on weekdays.

Yes, we can ship just about anywhere in the world! Once you add items to the cart, you can enter your shipping location to get a quote. If you are purchasing freeze dried rose petals to ship within the US, but plan to travel with them, please let us know in the comments on checkout as we can include important customs information.

Silk Rose Petals

Since they are made of fabric, silk rose petals will last indefinitely. These are not real rose petals, but we make them look as real as possible.

No, you do not need to pull apart our silk rose petals. You may find many companies sell inferior rose petals that are sold in tight stacks of hundreds of petals stuck together. It literally takes hours to pull them apart one by one, and once they are apart, you'll find they are very thin and unrealistic. Our silk rose petals come separated and ready to use.